01 Using Sync E-Card
These Terms & Conditions govern your use of the Sync E-Card website, digital business cards, QR and NFC features, subscriptions and related services. By registering or using the service, you agree to these terms. If you do not agree, do not use the service.
You must be legally able to enter into this agreement. If you act for a business or another person, you must have authority to do so. Our Privacy Policy explains how information is handled.
02 Accounts and security
Provide accurate registration and contact information, keep it up to date, and protect your credentials. You are responsible for use of your account that you authorize. Notify info@syncecard.lk promptly if you suspect unauthorized access. Do not access another person's account, share access without authority or bypass security controls.
03 Cards, plans and availability
Available features, template choices, card counts, storage and other limits depend on your current plan and the details shown when you select it. Free and paid plans may have different restrictions. Expired subscriptions may stop granting paid features or additional capacity.
We may maintain, update or change the service. We do not promise uninterrupted availability or that every feature will suit a particular purpose. Material changes affecting a paid service will be handled subject to the agreed order terms and applicable law. Keep copies of content and records you need independently of the service.
04 Your content and responsibilities
You retain rights you hold in the content you upload. You give Sync E-Card permission to store, reproduce, display and otherwise process that content as needed to provide, secure and support the service. This permission does not transfer ownership of your content to us.
You must have permission to use names, photographs, logos, links and other materials you publish. You are responsible for the accuracy and lawfulness of your card and for any business claims, products or services it promotes. Public content may be copied or indexed by others.
When collecting visitor details, enquiries or appointments, provide appropriate information about your use of that data, obtain permissions where required, and use it lawfully. Receiving contact details does not automatically authorize unrelated marketing.
05 Acceptable use
Do not use the service for unlawful, fraudulent, deceptive, abusive or harmful activity. In particular, do not:
- Impersonate others or publish material that infringes privacy, intellectual property or other rights.
- Upload malware, payment evidence you know to be false, or content designed to compromise the service.
- Send spam, harvest personal information without authority or misuse appointment and enquiry forms.
- Attempt unauthorized access, interfere with availability or bypass plan, storage, rate or access limits.
- Use referrals, coupons, payments or withdrawals to create fraudulent or duplicate rewards.
06 Subscriptions and payments
Review the price, currency, billing period, included features and any taxes or charges shown before submitting a payment or order. Promotions and coupons are subject to their displayed eligibility, validity and usage limits. A receipt upload or payment submission is not itself confirmation of approval; activation may depend on verification.
Renewal and cancellation arrangements are those disclosed for the selected plan or agreed order. These terms do not authorize undisclosed automatic charges. Contact support before expiry if you need help renewing, changing or ending a subscription.
For duplicate or incorrect payments, cancellation requests or refund enquiries, email info@syncecard.lk with your order or payment reference. Eligibility depends on applicable law, the order terms, the service already supplied and any customization or fulfilment already undertaken. Nothing here removes a refund, repair, replacement or other remedy that cannot lawfully be excluded.
07 NFC products and delivery
Check product specifications, personalization, delivery address, delivery charges and the order total before confirming an NFC order. Payment approval, stock, customization and delivery arrangements can affect fulfilment. Delivery estimates are estimates unless expressly guaranteed in your order.
NFC and QR functions depend on compatible devices, browser settings, network access and the destination page remaining available. We cannot guarantee compatibility with every device. Report damaged, faulty, missing or incorrect items promptly with the order reference so we can review the appropriate remedy. Contact us before returning an item.
08 Appointments and affiliate activity
An appointment request is subject to the card owner's availability and confirmation. The card owner is responsible for the professional services, prices, cancellations and conduct they offer; Sync E-Card supplies the platform functionality.
Affiliate participation, where available, is subject to the displayed programme rules, verification and approval. Pending or rejected commissions are not a promise of payment. Withdrawals may require valid payout details and supporting information. Fraudulent, duplicate or ineligible activity may be reviewed and rejected, subject to applicable law and the programme terms.
09 Links and intellectual property
External websites, embedded content and third-party products are governed by their own terms. We do not control their availability or content. A public card or external link is not an endorsement of its owner or services.
Sync E-Card branding, software, page designs and other materials are protected by applicable intellectual property rights. Your plan permits use of the service as provided; it does not grant ownership of the platform or permission to resell its software or branding without agreement.
10 Suspension and ending your account
You can ask support to close your account. Closing an account does not automatically cancel an order already being fulfilled or remove outstanding lawful obligations. Our retention policy explains why some records may remain.
We may restrict or suspend access where reasonably necessary to address serious misuse, security risks, non-payment or legal requirements. Where reasonably practicable, we will explain the issue and provide an opportunity to resolve it. Urgent action may be needed to protect users or the service.
11 Responsibility and legal rights
Each party is responsible for its obligations under these terms and applicable law. To the extent permitted by law, we are not responsible for losses caused by unlawful third-party activity, content or services supplied by card owners, incompatible devices, or events outside our reasonable control.
Nothing in these terms excludes or limits liability or consumer rights that cannot lawfully be excluded or limited. Any limitation must be read subject to those mandatory protections.
12 Disputes, changes and contact
These terms are governed by the laws of Sri Lanka, subject to any mandatory protections that apply to you elsewhere. Please contact us first to try to resolve a concern. Nothing in these terms prevents you from using a court, regulator or complaint process available under applicable law.
We may update these terms. The revised version and update date will appear here, with additional notice of material changes where required. Changes do not remove rights you already have under an existing order or applicable law.
Sri Lanka
Email: info@syncecard.lk
Phone: 076 4545756
Address: 109/4 Manning Pl, Colombo 00600.
Australia – Sydney
Email: info@syncecard.com
Phone: +61 3 8373 4877
Address: Level 36, Gateway, 1 Macquarie Place, Sydney, NSW 2000